Terms of Purchase

Effective Date: October 20, 2026
Last Updated: October 20, 2026

1. Purchasing Through LORVENIM

These Terms explain how online purchases are handled through LORVENIM.

The store is operated by Shantou Xingqingmeng Network Technology Co., Ltd.

Before ordering, customers should review the relevant product descriptions, available options, total costs, and shipping details.

2. Product Selection

Customers should select the correct product, quantity, and options before proceeding to payment.

Product availability may change, and an item shown on the website is not necessarily reserved until the relevant order has been accepted.

3. Checkout Information

Customers are responsible for checking the information entered during checkout.

The order summary should be reviewed carefully before submission, including the merchandise subtotal, applicable discounts, delivery address, shipping fees, and final amount.

4. Order Confirmation

After an order is submitted, a confirmation email is normally sent to the email address provided.

The confirmation acknowledges receipt of the order request.

Acceptance and fulfillment may depend on payment verification, available inventory, and reasonable operational checks.

5. Payment Processing

Payment must be made through an available checkout payment method.

The customer confirms that the selected method is used with appropriate authorization.

Payment processors may handle transaction details according to their own terms and privacy notices.

6. Prices and Promotions

Prices are displayed on the website in the applicable currency.

Promotions may have specific conditions, including eligibility rules or expiration dates.

Customers should review any relevant offer information before purchasing.

7. Shipping Charges

Standard shipping is free when the merchandise subtotal reaches $36 USD or more, including exactly $36 USD.

Orders below that merchandise subtotal may incur a shipping charge, which is displayed during checkout.

The qualifying subtotal is calculated after merchandise discounts and before applicable taxes and shipping charges, unless the checkout states otherwise.

8. Order Preparation and Delivery

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery after dispatch is generally 7–15 business days.

Actual transit times may vary depending on destination and transportation conditions.

Please consult the Shipping Policy for further details.

9. Changes and Cancellations

Requests to modify or cancel an order should be submitted immediately to service@lorvenim.com.

We will attempt to assist before fulfillment begins.

After processing or dispatch, changes may no longer be possible.

Mandatory cancellation rights remain unaffected.

10. Returns

Eligible products may generally be submitted for return within 30 calendar days after delivery, in accordance with the Return Policy.

Customers should contact support before dispatching a return.

11. Refunds

Approved refunds are generally processed within 5–10 business days after the returned item has been received and approved.

The original payment method will normally be used.

Any shorter mandatory legal deadline will apply where required.

12. Incorrect or Damaged Products

If an order contains a defective, damaged, incorrect, or materially misdescribed item, please contact our support team with the order number and relevant details.

We will assess the issue and provide an appropriate solution consistent with applicable consumer rights.

13. Disputes and Consumer Rights

These Terms do not limit rights that cannot legally be waived.

Customers may contact us regarding transaction concerns, and we will review reasonable requests in good faith.

14. Customer Support and Business Details

Brand Name: LORVENIM

Legal Company Name: Shantou Xingqingmeng Network Technology Co., Ltd.

Business Address:
Unit 02, Room 301, Building 3, No. 53 Honglingjin Road, Jinping District, Shantou, Guangdong, China

Email: service@lorvenim.com

Telephone: +852 68860661

Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM PDT